Privacy & Cookie Policy

Information on the processing of personal data of users of the website

ETECO S.r.l. with registered office in viale Volga, Pad. 129 c/o Impact Hub (Fiera del Levante) Bari (BA), VAT Number 07871300724, as data controller, informs you of the following regarding the processing of your personal data, in accordance with current legislation on the processing of personal data and, in particular, of Article 13 of EU Regulation no. 2016/679 (General Data Protection Regulation “GDPR”).

By using this site or our services, you consent to the processing of your personal data as described in this Privacy Policy.

SUMMARY

Definitions

• The data protection principles we follow
• What rights do you have on your personal data
• What personal data we collect about you
• How we use your personal information
• Who else has access to your personal data
• How we protect your data
• Content embedded by other websites
• Information about cookies
• List of cookies used
• Information about our contacts
• Changes to this privacy statement

DEFINITIONS
Personal data: any information relating to an identified or identifiable natural person.
Processing: any operation or set of operations performed on Personal Data or on a series of Personal Data.
Data subject: a natural person whose personal data have been processed.
We / us (both capital and non): ETECO S.r.l.

PRINCIPLES ON DATA PROTECTION
We are committed to following the following data protection principles:

Processing is lawful, fair, transparent. Our treatment activities have legitimate reasons. We always consider your rights before processing personal data. We will provide information regarding processing on request.
Processing is limited to the purpose. Our processing activities correspond to the purpose for which personal data were collected.
Processing is performed with minimal amount of data. We collect and process only the minimum amount of Personal Data required for any purpose.
Processing is limited in time. We will not store your personal information for longer than necessary.
We will do our best to ensure the accuracy of the data.
We will do our best to ensure the integrity and confidentiality of data.

RIGHTS OF THE INTERESTED PARTY
The interested party has the power to exercise the following rights:

Right to information: it means that you have to know if your personal data are being processed, what data are collected, where they were obtained, why and by whom they are processed.
Right of access: means that you have the right to access data collected from / about you. This includes the right to request and obtain a copy of the personal data collected.
Right of rectification: this means that you have the right to request the correction and deletion of your personal data that is inaccurate or incomplete.
Right to cancel: under certain circumstances it is possible to request the deletion of personal data from our archives.
Right to limit data processing: this means that the user has the right to limit the processing of his personal data.
Right to oppose treatment: this means that in some cases you have the right to object to the processing of your personal data, for example in the case of direct marketing.
Right to oppose automated processing: this means that you have the right to object to automatic processing, including profiling, and / or not be subject to a decision based solely on automated processing. You can exercise this right whenever there is a profiling result that produces legal effects that affect or significantly affect you.
Right to data portability: you have the right to obtain your personal data in a machine-readable format or, if possible, as a direct transfer from one processor to another.
The right to lodge a complaint: if we refuse your request under the Access Rights, we will give you a reason why we explain why we refuse to do so. If you are not satisfied with the way your request was handled, contact us.
Right to the aid of the Supervisory Authority: you have the right to the aid of the Supervisory Authority and the right to other legal remedies, such as the claim for damages.
Right of withdrawal of consent: the user has the right to withdraw his consent to the processing of his personal data at any time.

WHAT DATA WE COLLECT
Information you provide to us
Through our contact forms you provide us with your name, your email address, your telephone number and your message. This information is transformed into text and sent to us as an email, allowing us to respond to your message. We do not save this information in any database, we do not process it for advertising purposes and we do not transfer it to third parties.

Information collected automatically about you
This includes all information that is automatically stored by cookies and other session tools. For example, information on which browser you use, your country, which page you see, etc. This information is used to understand where our visitors come from, what content on our website they prefer to read, etc.

We do not use Google Analytics to analyze traffic on our website, but we use the WP Statistics plugin for WordPress CMS.
When you visit our site, we automatically and anonymously store some data that allow us to analyze the traffic on our site, the type of customers who visit us and which pages they find most interesting. The ip address of the users who visit us is masked, so we do not know the true identity of the users who visit us.
Here are the data we collect:

country of origin (eg Italy, France, Germany, etc.);
type of browser used (Internet Explorer, Chrome, Mozilla Firefox, etc.);
page of the visited site;
terms and keywords you are looking for on our website;
search engine of origin.
Information on our partners
We have no partner with whom we can share the data we collect.

Information available publicly
We may collect information about you if it is publicly available.

HOW WE USE YOUR PERSONAL DATA
We use your personal information for:

• provide our online services. This includes the response to the messages you have sent us, in order to communicate and interact with you, and notification of changes to any service you have signed with us;
• improve your customer experience;
• fulfill an obligation under the law or contract that we have signed with you.

We use your personal data for legitimate reasons and / or with your consent.

We process your personal data for the following purposes:

• to identify you;
• to provide you with a service or to send / offer you a product;
• to communicate pro-forma, advance and balance invoices;

For reasons of legitimate interest, we process your personal data for the following purposes:

• to send you personalized offers;
• administer and analyze our customer database in order to improve the quality,
• variety and availability of the products / services offered / supplied.

With your consent, we process your personal data for the following purposes:

• to contact you by e-mail or telephone in order to communicate our promotional offers;
• for other purposes for which we have expressly requested your consent.

We process your personal data in order to fulfill the obligations arising from the law and / or use your personal data for the options provided by law. We reserve the right to anonymize personal data collected and to use such data. We will use data outside the scope of this policy only when it is anonymised. We retain your billing information and other information collected about you for as long as necessary for accounting purposes or other legal obligations, but not beyond.

We may process your personal data for additional purposes that are not mentioned here, but are compatible with the original purpose for which the data were collected. To do this, we will make sure that:

• the link between purpose, context and nature of personal data is suitable for further processing;
• further processing would not damage your interests or your freedoms;
• further processing ensures adequate protection.

We will inform you of any further processing we decide to undertake and its purposes.

WHO ELSE HAS ACCESS TO YOUR PERSONAL DATA
We do not share your personal information with strangers.

HOW WE PROTECT YOUR DATA
We do our best to keep your personal data safe and secure. We use secure protocols for communication and data transfer (such as HTTPS). We use anonymity and use pseudonyms where possible. We continuously monitor our systems for possible vulnerabilities and attacks. We have constantly updated automatic tools that guarantee a continuous analysis of the integrity and inviolability of our systems.

Even if we do our best, we can not guarantee total information security. However, we undertake to notify the competent authorities in case of data breaches. We will also inform you if there is a threat to your rights or interests. We will do everything reasonably possible to prevent breaches of security and to assist the authorities in case of violations.

CONTENT INCORPORATED BY OTHER WEBSITES
The articles and pages of this site may include embedded content (eg videos, images, articles, etc.). The embedded content of other websites behave exactly the same way as the visitor visits / visited the other website. These websites may collect data about you, use cookies, integrate additional third-party tracking and monitor interaction with such embedded content, including tracking your interaction with embedded content if you have an account and are connected to that website .

COOKIES AND OTHER TECHNOLOGIES THAT WE USE
We use cookies and / or similar technologies to analyze the behavior of our customers, administer our website, track user movements and collect information about users. This is done in order to personalize and improve your experience with us.

A cookie is a small text file stored on your computer. Cookies store the information that is used to help make the sites work. Only we can access cookies created by our website. You can control your cookies at the browser level. The choice to disable cookies could hinder the use of certain functions.

We use cookies for the following purposes:

Necessary cookies: these cookies are necessary in order to use some important features on our website, such as (for example) access. These cookies do not collect any personal information.
Functional cookies: these cookies provide features that make the use of our site more convenient and make more personalized features possible. For example, they might remember your preferred language, your name and your e-mail in comment forms so you do not have to re-enter them every time you want to comment, etc.NON Utilizziamo i cookie per i seguenti scopi:
Analytical cookies: these cookies are used to track the use and performance of our website and our services;
Advertising Cookies: These cookies are used to publish relevant ads for you and for your interests. Furthermore, they are used to limit the number of times an ad is seen. They are usually placed on the website. These cookies remind you that you have visited a website and this information is shared with other organizations such as advertisers. Targeting or advertising is often provided by the other organization.
You can remove cookies stored on your computer via browser settings. Alternatively, you can control some third-party cookies using a privacy improvement platform like optout.aboutads.info or youronlinechoices.com. For more information about cookies, visit allaboutcookies.org.

INFORMATION ON OUR CONTACTS
Responsible for data protection
If you have any questions regarding the processing of personal data, personal data rights or this privacy policy, you can contact our Data Protection Officer Pietro Andriola:
Email: pietroandriola@eteco.it

Supervisory authorities
Email: garante@garanteprivacy.it
Telephone: +39 06 69677 1

CHANGES TO THIS PRIVACY POLICY
We reserve the right to make changes to this Privacy Policy.
The last change was made on October 1, 2018.